Our Process

Every new client relationship begins the same way – with a conversation. We want to learn as much about you and your business as possible. We’ll discuss your goals, your successes, and any gaps that need to be filled. All of this gives us the information we need to provide relevant recommendations for your digital presence

Our goal is for you to succeed. It really is. We go above and beyond with our clients to ensure that they have as strong of an online footing as possible.

We will guide you through the process of building and growing your online presence. This may include more than just a website

What to Expect

The steps below are essentially the same no matter what services we provide.

1

Strategize

Whether we chat on the phone or virtually via Google Meet, our purpose is the same: We need to learn more about your business and priorities, and determine what’s working well and what isn’t. We’ll discuss your workflow, and the path that customers take. During this chat, we will begin to strategize about what the next steps should be. We provide this session at no cost. Click here to schedule.

2

Plan

Our recommendations for your business are based on our first conversation and our understanding of what you need to succeed. This could be anything from a simple 5-page brochure site all the way to a comprehensive marketing strategy. Once we have a solid understanding of what tools, software, utilities, and/or strategies to implement, we will have a more in-depth virtual meeting.

3

Assets

We will work with you to gather together all assets required to begin work. We typically send you a custom online form to complete, to make it as easy as possible for you to send us everything we need to get started. This form is created specifically for your project. Examples of assets may include logins, images, copy, keywords, design choices, and content. 

4

Build

Time to build! We get to work on everything that we agreed upon. The timeline for this stage depends on the project itself. It could be anywhere from a few weeks to a few months or more. No matter how long it takes, we communicate with you the entire time. We send you updates, ask clarifying questions, send rough drafts, and anything else needed during this time. 

5

Refine

We edit and optimize our work during this stage. The timeline depends on the project. With website design, we usually have two rounds of edits. With more complicated integrations, we may have weeks of testing. What really matters is that we get it right, with minimal downtime for you and especially for your customers.

6

Launch

When everyone is satisfied with the work performed, it’s time to launch! Taking a new website live is always so exciting. If we’re launching something like a CRM, it will likely involve more time spent testing to ensure that everything is working well after launch. We offer ongoing maintenance and marketing plans for all of our services, so don’t worry, we are always here to help you maintain your success.

Ready to Start the Process?

We make it easy.